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Communication: Complete Training Package
Introduction
Course Introduction
Health Professional Videos
Marilyn Rees - Communications with Patients - VTE Specialist Nurse (8:07)
Sharon Collins - Illustrations of good and bad communication - Advanced Clinical Practitioner (16:41)
Sue Wooller - Signs of effective consultation - Specialist anticoagulation pharmacist (10:24)
Keiron Power - Challenges of patient consultations - Specialist anticoagulation pharmacist (12:10)
Talks by Patients
Sarah's Four Questions (12:13)
Shaun's Four Questions (18:51)
Clare's Four Questions (11:24)
Peter's Four Questions (18:35)
Talks by Paul Bennett
Why is communication so important? (23:55)
The consultation: some nuts and bolts (41:43)
Communication issues in medication adherence (33:39)
Encouraging behavioural change (49:52)
Helping people stop smoking (42:57)
Helping people manage negative emotions following VTE (54:14)
Feedback & Test
Feedback
Test
Sue Wooller - Signs of effective consultation - Specialist anticoagulation pharmacist
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